The California Closets team lights up a repeat client’s home with a custom designed Media Center complete with a built-in fireplace.
As an installer, I find myself in a position similar to the clients I serve. Successful installations don’t happen on accident — they are the result of a coordinated effort by the entire California Closets team. From the Client Liaisons and the Design Consultants, to the Plan Engineer and all the way to the production team at our manufacturing facility in Bloomington, MN, it takes a small army to organize peoples’ lives.
Trust plays a major role in our process, and as the “last line of defense,” I find myself – like our clients – trusting that my coworkers have been thoughtful and diligent with each project.
“I loved the entertainment center so I decided to put a matching hutch next to it, and then moved on to the kitchen,” Terry said. “They’ve all turned out so beautiful and the process goes so smooth.”
Terry has had several other contractors work in his condo before and said our installers are the only ones that consistently show up on time and always finish in the given time frame.
Several months ago, while Adam and I installed in the few rooms Terry didn’t already have systems in, I overheard him on the phone asking Adrianne about installing an electric fireplace. Terry had visited our recently opened studio in the Southdale Center and fell in love with our Prince tribute bookcase that features a purple-flamed fireplace. I certainly don’t blame him for wanting one in his bedroom, but I hadn’t pictured myself installing a fireplace while working for California Closets.
Our time at Terry’s home went seamlessly. A lot goes into each project we complete and this successful project all began with Adrianne’s incredible design. The Client Liaisons in our Southdale Studio scheduled ample time for Eric Bucnis and I to install the systems. Our Plans Engineer, Drew Wigness (my brother), worked closely with our production crew to manufacture spot-on materials, and our install manager, Jason Kockx, stopped out to assist us installing the fireplace.
When the install was complete I took a load of equipment out to the van and returned to find Terry literally shrieking with joy. The California Closets system was gorgeous and had a little bit of everything – desktops with pop-up outlets, push-to-open aluminum framed glass doors, file drawers with acrylic high gloss drawer fronts, lighting and, of course, the fireplace where Terry would later hang a large television above. While I’m certainly proud of the system we created, I’m even more proud of the level of trust we earned and sustained with Terry and how we have positively impacted his life.
“It is the difference of night and day in here since I started,” Terry said. “I now have the complete set – the living room, dining room, office, both bathrooms and the bedrooms. I had a vision but Adrianne surpassed it.”
Written by Sam Wigness | Designed by Adrianne Sheridan | March 2017
California Closets provides a range of unique and beautiful custom closets, closet organizers, and closet storage systems for any room in the home. Call us at (952) 844-0004 or visit our Edina showroom to get a firsthand look at the systems, finishes, and accessories offered.
