Our Team

10 of our employees have over 10 years experience! Together our entire team has over 100 years experience!! At the heart of California Closets is our philosophy of customization. Experience has taught us that no two customers are the same. Especially when it comes to finding personalized solutions to organization challenges.

Expertise and Excellent Customer Service

The California Closets Depew/ Rochester team is passionate about creating unique, high-quality designs for your home. Our top-notch design consultants and expertly trained installers bring a wealth of experience to every project.

Most of our team members have been with us for over five years - they understand how to listen to your needs, assess problems and customize solutions.

We create a no-stress process for you. Our team is friendly, positive, collaborative - and focused on excellent communication. We make it easy and fun for you to enhance your life with better organization and storage systems.

Our design consultants will work with you to envision a solution that fits your needs and is unique to your home. Applying years of expertise and utilizing custom 3D imaging software, they will create a virtual walk-through, enabling you to “see” your solution before it exists.

Meet the California Closets WNY design team:

Damon Crouse, General Manager

My expertise in design and customer service stems from both my education at RIT and years of hands-on experience in both our fabrication facility and CAD designs for greater flexibility and adjustability. California Closets provides continuous updates and training so that I may provide you the most professional, current, and customized designs at a surprisingly affordable price.  (Ask about our custom designed reach-in closets with life time warranty and accessories installed in your home for only $585.) 

Rich Rhoades, Senior Design Consultant

My 15 years of experience working in our family-owned company and serving more than 3,000 customers in Western New York has provided the opportunity to design and implement solutions for a wide variety of spaces with varying and exciting challenges.I enjoy using my experience and working hand-in-hand with my customers to create spaces that allow their lives to function more efficiently while enhancing the look and value of their home.

Kimberly Rusin, Senior Design Consultant

My favorite part of being here at California Closets is seeing you, my customer, get as excited as I do during the process of designing the solution, and even more so after the system is installed.I treat every space as if it were my own, which I believe translates to the fact that much of my work comes from repeat and referral business. After more than 12 years design experience here at California Closets, I have worked with thousands of spaces with varying challenges to overcome.

Stephanie Joannis, Design Consultant

I have been a part of the California Closets team since 2010 and I still get excited every time I walk into a customer's home and help them better organize their lives. Throughout your California Closets experience you will get me, your personal Design Consultant; from your first free in-home consultation, throughout your decision process, to years later when you come back, and that is one of the things I love about our company!

Denise Bullinger, Design Consultant/ Customer Liaison

I have been working with California Closets since 2011, with a background in customer service for over 14 years. I am thrilled to be a part of the design team at California Closets and help people to achieve their design needs.

Emily Smaczniak, Customer Liaison/ Design Consultant

Art and Design is and always has been my passion! I have over 15 years of Customer Service experience, and 10 years in the Interior Design Industry. I have had the pleasure of working one on one with people in Furniture, Indoor and Outdoor Lighting, and Bathroom Design!  I enjoy building relationships with each of my clients, and providing beautiful and functional storage solutions for any space in your home!

Dave Weston, Installation Manager

Dave lives in Webster, NY with his wife and son.  He has been here in Rochester since 2007, prior to that he worked for the California Closet in Boston for 6 years.  Dave prides himself on punctuality and quality of service and continues to have a 100% satisfaction assessment from our outside survey company (TLS).
Dave loves hiking, music, camping, and spending quality time with his family.  Very upbeat and outgoing, you will love him!!
2004 Reliability Installer of the year
2005 & 2006 Installer of the Year

Craig Hausrath, Master Installer

Craig has been an asset to California Closets for over 7 years.  Our clients can't say enough about this friendly attitude, attention to detail, and commitment to excellence.  Prior to coming to California Closets, he learned superior customer service from Brookfield Country Club, where he still works today.  An avid Buffalo Sabres fan, Craig holds season tickets and is as close as it gets to a human encyclopedia for all things Sabres.  He enjoys spending time with his wife and kids, and if you happen to be at a Dave Mathews concert, you have a good chance of run