Stephen F Counihan Jr, Sales and Design Manager
Steve joined California Closets in 2010, and has been a part of First Service Brands (formerly, The Franchise Company) since 2005. During his senior year at the University of Pittsburgh, he joined the business world as a franchisee for sister company College Pro. After graduating with a BA in Architecture, and a couple years managing his own franchise he joined the corporate team as a regional general manager overseeing numerous franchises in Pennsylvania and Ohio. Within his time at College Pro, Steve developed start up franchises on a yearly basis, recruited, trained, facilitated, and operated these businesses. Also, while at College Pro he worked on, and was certified in, specific developmental skills within the corporate leadership development program such as coaching, priority management, conflict resolution, GS&R, interviewing, selling, etc.
Upon transitioning to California Closets in 2010, Steve took on a hybrid roll with California Closets corporate, as well as the Boston franchise. He worked as an executive for corporate, while simultaneously working as a design consultant for the Boston location. Corporate responsibilities included handling process flow audits at any of our franchise locations, coaching in the field, training new design consultants, and special projects ongoing. Design Consultant responsibilities include local consultations in the Greater Boston area, technology liaison, new showroom project manager, and special projects ongoing.
Towards the end of 2012 Steve joined the San Francisco location as the Regional Sales and Design Manager. While overseeing up to 30 design consultants, he is responsible for the sales of the organization, 7 retail showroom locations, customer net promoter scores, as well as overseeing the expansion of product offerings, CAD development, and design theory.