"Penny had a tough job. We have very small closets and she did utilize 100% of the the space. She was great to work with." | "Penny, the designer, was a joy to work with. She is so enthusiastic about her work and how she can remedy a poor closet situation. It is very refreshing. She did a fantastic job. I am recommending her to all my neighbors. Neil, the installer, was a very polite, courteous, pleasant and efficient young man. I asked him if he would install the closet at my daughters home. Thank you!" | "Wonderful conversion - the original space available was minimal - Penny maximized. Too many people think they can duplicate your efforts by themselves, buying the hardware at Home Depot... if they only knew how convenient you make it!! The design, the products, and the prompt, clean installation guarantee that I will call you. Well done." | "Penny is a great communicator. She knows her stuff, has a wonderful sense of humor and makes you feel good about your decision to purchase. If I wasn't retired I would hire her in a heartbeat! Worth every penny she makes and more." | "Thanks for the wonderful job you did on the closets and laundry room in my condo. We have certainly maximized a lot of space! Doing my closets over was the first (and most important step) in renovating my condo. Everything was exactly how you quoted and I will certainly pass the word!" | "I want to thank you once again for planning the ultimate closets in my new condo. This is the third location you have designed for me in the past eight years. Each time you perform the task with experience, skill, and creativity. You are a lovely person and attend to your customers with exceptional grace and professionalism." | "Thanks so much for your help in the design of a closet that really meets our needs. We couldn't be happier and our life is a whole lot easier!" | "Love, love, love my closets. They turned out awesome. Thanks again for your input- I can't believe how beautiful they are. It is a perfect fit." | "The closet is fabulous. I can’t believe how the space has changed. What you did with the planning of a very challenging space is AMAZING!" | Penny,Thank you for my beautiful closets. Even with the drawings it was hard to imagine how well they turned out. The "girls" closets is amazing. Two identical halves. And my walk in closet has more room than i ever imagined it would. But there are two items which I was hesitant to do and now I am so happy with them. The first is the pantry. The drawers and the wine rack just make it all so over the top. There is room for everything and you can see everything. The movable shelves make it easy to accommodate tall items and short items can be fitted in by making the shelves closer together. Saving the best for last. My office. It is a dream come true. There is no mess and clutter. The cupboards and overhang bins hide everything. But when the door is open you don't even realize that the space behind has book shelves. Thank you for showing me how to utilize the space to the maximum. The job was completed exactly on time. The crew worked efficiently and cleaned up the mess very well.
| Hi Penny, Yes, Terrence did a wonderful job installing your closets for us. What a gentleman!!! We absolutely love the results. You have the before picture of Earl's closet. You should see it now! Everything is back in the closet and we have half the shelves empty still. I just go in the closet and look around with a big smile on my face. I'm so glad we came back this year to do the next 2 closets. What were two "black holes" of closets that I realize made me feel anxious just peering in, are now "happy spaces" with everything easy to see and reach. I know some people redo kitchens and baths first, but I can honestly say that our three "California Closets" have realistically improved the quality of our lives in our Florida condo more than the other improvements. | Penny, We really like the closets California Closets installed last month. As I told you, we don't know how we managed before they were installed. As we told you on the phone, part of our satisfaction comes from working with you and with the installer. Your attention to detail, precise measuring, design experience and thoroughness produced closet systems that are just what we need. The installer was equally friendly and professional. He was fast, thoroughly professional and friendly. It is a pleasure to work with you and him. Thanks for a marvelous job. We will continue to recommend California Closets and you to others. Nancy & Sam | "Good Morning Penny ~ What a JOY it was to hear from you last evening! I remain in an "ebullient" state, whether I'm opening the door to THE PANTRY EXTRAORDINAIRE or not!! WOW!! Job EXCEPTIONALLY done!! I restrained myself from emailing you immediately after Fredrico our installer, worked his magic... Not wanting to impede on your anxiously awaited tango-esque escape; But high-spirited thoughts have been everpresent with you and California Closets since the very first day you knocked on our door! Fredrico was charming, professional, CLEAN, and was a superb representative! When something didn't meet HIS standards, he requested permission to redo a shelf which was resolved the VERY SAME DAY!!! It's been our tedious experience, in This SW FL Market, when having projects done, things don't seem to get completed the way they were promised OR how we had hoped for... Yes, we DO have high standards, but we sign on with companies who we BELIEVE hold themselves up to that same high regard... California Closets, spearheaded by Penny Mays, has made this project a delight from start to finish!!! You spent the time, energy, and genuine interest to bring this BEAUTIFUL "new room" to completion!! WE are THRILLED!! Thank you SO much!! We look forward to sharing our fait au complet, when and if you find yourself in Lely Resort again. Have a Fabulous Day Penny!! Your creativity, enthusiasm, and desire to please was WONDERFULLY appreciated! Hugs and Sincere Appreciation," Bethany & Ratchet Grant | Dear Penny, Dan and I are so pleased with our new pantry. Your design work and attention to detail was wonderful and we are so thrilled with the quality of California Closets. Thanks for all the time you spent working with us. Sincerely, Sue | I have used (California Closets) before...They do a really good job. Penny May is wonderful. She knows her job very well. She gets to know the customer and what they really need. | "Awesome designer with suggestions to fully utilize the space and the suggestions for future enhancements." |
I find the more organized I am the more fun things I get to do, which includes going that extra mile to help my clients “feel sane” and organized and I try to make it an enjoyable experience for all concerned.
I fell into this job in 1987 when I was asked to manage a new California Closet showroom in Vero Beach, Florida. I declined as I didn’t think it would do very well, having recently moved from my home country of New Zealand where the average closet was a 5 ft wide reach in. I had never tried selling so said I would love to “give it a go”, but “just part time”. A few months later I changed careers and have never looked back. I treat this as though it is my own business and really enjoy the relationship I develop with my clients.
I thrive on the challenge of organizing space, both from a practical side where I use our classic product to utilize every inch of space, all the way up to doing an amazing design for a closet, entertainment center, bookshelves or office using real wood, which we stain in our own “green” facility, with fluting, crown, doors with gorgeous glass inserts, etc etc.
