Rich Rhoades, Senior Design Consultant
I love my new home office! Everything about my experience with CC was easy and pain-free. Starting with the initial in-home consultation with the design specialist, to the cleanliness on the day of installation. Communication was ongoing and friendly throughout the entire process. Every need was not only addressed, but met with perfection. California Closets, and their entire staff, have far exceeded all my expectations. I am in love with my new home office and can't wait to start my next project! ~ Beth G. (Clarence Ctr., N.Y.)
Exceptional Experience! My experience with Rich was was great from the minute we walked in the door. The staff was also aware of everything we were doing and we felt like people genuinely cared about helping us design something that solved our storage needs. I would recommend CC to anyone looking for storage needs. The most impressive part was the efficiency and quick turn around in coming to our home, working up a design and getting it installed in less than 2 weeks. Exceptional experience! ~ N. S. (Angola, N.Y.)
Delivering as Promised... I can tell you we like them (our closets) very much. I am especially happy with the jewelry drawer you suggested.I did not think I would use it but am in it every day. Glad you encouraged me to get one.You and your team did a great job, very professionaland everything is as promised. ~ Gary & Diane P (Royalton, N.Y.)
Another Delighted Customer! We are delighted with our purchase. I cannot suggest a single area to improve upon. [We] considered using "Home Depot"-type components, but quality, design flexibility, variety and selection of finishes were inferior. Purchase commitment to actual date of installation was good. There were no issues to resolve. Everything went smoothly. We will be back for additional areas in our home. ~ Stephen & Heidi C. (Grand Island, NY)
Like the Ones You Would See on TV! "Our closets look like ones you would see on TV, everyone [...] loves the way they look. Rich's design work was great [...] and he did an unbelievable job meeting and exceeding all our expectations. Every closet turned out perfect. From the first day I walked in the door until completion they were professional, prompt, friendly, and accomplished everything we were looking for in our new home.They hands down were the best company we worked ith on our new home project." ~ Dwayne S. (Lockport, NY)
Love It! I really enjoyed working with Rich. He was very helpful on getting me an appointment that worked around my work. My worked changed my work time and Rich worked around my meetings. I have [already recommended California Closets to friends and family]. I already had Rich give me a plan for my son'scloset. ~ Jane Z. (Cheektowaga, NY)
This California Closet is Amazing! Well, I was skeptical after I saw the three large piles plus boxes she removed from the old closet. I was dreading things when driving home Friday. When I walked in the house guess what? All I heard was a big scream saying this "California Closet is amazing" thank you so much. As I walked to get my kiss, I said to myself, thank God, Rich, Sean, and Travis. Nice job guys it is the best and now we must do the rest.~ Ed M. (Hamburg, NY)
Rich and his installer were very friendly and informative. I know so. I had California Closets in my last home and they help with the sale. (Reguarding re sale value.) ~ Salvatore C. (Amherst, NY)
I can not say enough about the job Rich and Craig did for me! The unit is beautiful and Craig is quite the craftsman! ~ Steve G. (East Amherst, NY)
Fantastic experience right from the first time walking into the showroom!
Absolutely, the closet completely changed the entire room and exceeded my expectations.
Craig was wonderful (Installer)
When I checked out the website I was interested in learning more. Went to the showroom and was impressed with the quality and all the designs that could be made.
Great company with great people and attention to detail! ~ Rebecca S. (Orchard Park, NY)
Quite happy with the experience and professional service!
Everything works and more room than expected overall appearance beautiful.
Even with changes in scheduling they were more than accommodating.
"Everything from start to finish was a pleasant experience"
"The overall appearance is far beyond any other closet/storage system...It is so nice that we kept it open to the room, not behind closed doors."
"Rich is a super accommodating, communicates well with homes visits, phone calls and emails. Scheduling the installation was simple!" ~Lisa D. (Snyder,NY)
Buffalo and surround areas
My 15 years of experience working in our family-owned company and serving more than 3,000 customers in Western New York has provided the opportunity to design and implement solutions for a wide variety of spaces with varying and exciting challenges.
I enjoy using my experience and working hand-in-hand with my customers to create spaces that allow their lives to function more efficiently while enhancing the look and value of their home.
I'm a great listener. My clients know what they want, so I help transform their visions into the best storage solution possible. We help people get organized, which reduces stress, saves time and makes them very happy.
Our entire team strives daily to exceed our customers’ expectations throughout our process. The best part about this position is seeing my customer thrilled with the outcome of our team’s work.
Reached $2 million dollar club in 2006. Experience working in every aspect of the organization/ Degree- B.A.- Allegheny College/ Interests- Family, Golf