Kimberly Rusin, Senior Design Consultant
Adding more storage? Call the professionals! Kimberly was very quickly able to assess my needs and make specific suggestions to maximize our space with a beautiful blending of attractive functionality. She was enthusiastic, professional and knowledgeable... Kimberly's follow-up customer service was excellent and she worked with me afterward to be sure that I was completely satisfied...When all else fails to get a space working for you, don't hesitate to call in professionals!~ Linda Groat "Simply Back To Basics", Professional Organizer
The BEST money we ever spent! We spent 'stupid' money on things such as a hot tub, etc. The best money we ever spent was on California Closets. I tell people all the time how much more room we have and how very easy it is to find things. I looked at the D.I.Y. stuff. Comparatively by the time you buy everything, then hang it yourself California Closet is the way to go. You get a (lifetime) guarantee! The installer was the best we have ever had do work in our house! The BEST Money we have ever spent!! ~ Danielle P. (Burt, N.Y.)
Excellent work ethic! "Dave (Sr. Installer) was quite professional... He had a nice personality...was very friendly...(and) explained everything in detail. He repeated the information given to us by Kimberly as part of the installation agreement. It was good to know we had made a good investment... The company did an excellent job employing Kimberly and Dave. Their work ethic is excellent in an area that I see declining in America."~ Peggy B. (Rochester, N.Y.)
An easy experience, designed especially for me! Kimberly makes the entire experience very easy... she is very helpful to ensure that the space works for the way that I use it. It is designed for my use not a general layout of the space anyone could create. The result produces a beautiful look as well as a great organized space designed especially for me! Your company is one of the few companies that actually arrives when you are scheduled. This was a very pleasant experience. ~ Helen M. (Hilton, N.Y.)
The whole experience is great! The whole experience with you people was great, from the showroom, field measuring,to the final installation. We will be searching for you guys in the future. My son loves his room! You havea great product. ~ Mike D. (Holland, N.Y.)
An excellent experience! From our first trip to the showroom through installation, our experience was excellent! Kimberly worked with us to design a perfect space for us. Kimberly was great. She was patient and gave us several options. She took the time to understand our storage needs and delivered us a great design! ~Paula & Matt W. (E. Amherst, NY)
Happiness at last! In thirty years I haven't found a way to make my wife as happy as your closets have! ~ Paul F. (Williamsville, N.Y.)
I feel like I have a new home! We were initially excited when we saw the amazing design Kimberly provided us in CAD. Now, after the installation has completed, I feel like we have a brand new home! What a difference this will make in our life! ~ Donna B. (Clarence, N.Y.)
Thrilled With the System! We are thrilled with the system. There is lots of space...it is kind of like a real room in there for the first time...don't know where I'll hide Christmas presents anymore though! We are really happy with the valet bars, glad we got extras and the jewelry drawers are amazing. It fits all my stuff, even the really chunky things I buy. Thrilled! I can see what I have and I'm using more of it! Thank you so much! ~ Melanie S. (Amherst, NY)
It makes me so happy! I just love it, it makes me so happy to look at. I haven't even filled it with my clothes yet because I don't want to ruin it!! I think I will have room left over after I fill it, which is hard to believe considering all the clothing I own! She [Kimberly Rusin] was ultra-professional yet down-to-earth and very good at her job. ~ Mary Alice B.(Grand Island, NY)
Great service! Very professional, very prompt. ~ Debbie S. (Town of Tonawanda, NY)
So much new storage space! We absolutely LOVE the storage units! The whole unit looks great along the wall, and has given that whole basement area an even more finished look. Great design, materials, and the two fellows who installed did a great job. So much new storage space! We can't wait to start organizing and putting things away. We really enjoyed working with you again. ~ Leah W. (Pittsford, NY)
The Closet Was A HUGE Hit! Just wanted to let you know how thrilled we are with our new closet! Wse had a very large group here for Easter dinner and most of them were given the tour of our new bed/bath; the closet was a HUGE hit! Mike loves it and I'm just anxious to finally move back into our new room and to start emptying my cardboard "closets" into my beautiful new California Closet. Thank you, thank you, thank you! ~ Julia G. (E. Aurora, NY)
We Are Thrilled! Everyone was very friendly, easy to talk to and responsive to our needs. We are thrilled with our new closet! We turned a tiny bedroom into a walk-in closet. There is now more storage space than I had anticipated. ~ Karen & Joe K. (Fredonia, NY)
A Great Experience I have had 3 closets done so far and each time it has been a great experience. It is amazing how much more storage these systems create and that it makes your closet look good instead of messy and cramped. After using California Closets once I would not think of using someone else. ~ Tracy K. (Lockport, NY)
Every Member of the Staff Over-delivered! I was so impressed by the initial service level, the planning process and the ease of installation scheduling and completion. I was amazed at how effectively the space was designed. With great enthusiasm I would recommend your company. California Closets offered one of the best shopping experiences I have had in the renovation of my house.Every member of the staff over-delivered and delighted... ~ Brenda A. (Orchard Park, NY)
A Class Act From Beginning to End It's the best thing I've ever done. Very classy. I have put 4 closets of closethes in my new closet and I still ahve room for more. It was a class act from beginning to end. We went to Home Depot and Lowes. Their's were not furniture.California Closets are real furniture. This was the most professional business I've dealt with in a long time. I know you will hear from my friends. ~ Janet P. (Bradford, PA)
They Were Wonderful! They were wonderful from Design to Install. This was a new build, and the closets had to be in for the certificate of occupancy to be issued. They were very busy after the closet doors went in, but found a way to do the install. ~ Debbie B. (Cheektowaga, NY)
Looked Like Furniture Rather Than Storage California Closets made better use of the space [than a competitor] and the product looked like furniture rather than storage. I am so pleased with my installation I hope to have the rest of the room done sooner than I had planned. ~ Robin F. (Kenmore, NY)
Still in love with my closet (and Russ is pretty fond of his too!) and the greatest compliment has been those who said they would be content sleeping in there! If we do additional work anywhere in the house (like the garage), we know who to call! ~ Sharlene H. (Grand Island, NY)
Kimberly is the best! They cover everything. Their ideas are great and very helpful! ~ Joyce H. (Rochester, NY)
Kimberly had some great ideas and I love the closet space! I would not have been able to design this as well without her input! ~ Tracy H. (Orchard Park, NY)
California Closets made the experience as easy as could be. My closet has changed in a dramatic way. It is such a pleasant experience to walk into my closet and know exactly where everything is. It's such a time saver when I am getting dressed. The amount of space we have now is amazing. I never would have believed this could be possible.
Some one coming in to view our home would be very impressed! It would be a definite selling feature if we were to sell our home.
Kimberly met with me and scheduled my appointment immediately. After she left, I though, how was she able to do this so quickly? Because of her expertise, she was able to evaluate the situation and come up with a plan.
Exceptional! She knew exactly what to do and predicted the exact amount of space needed for extra long shirts and sport coats, ect. Maximized every inch of space. Plus, Kimberly thoroughly enjoyed designing this space. She displayed a high degree of professionalism, exceptional communication style, and flexibility. Didn't mind when I made changes. Kimberly welcomed my changes because she wanted the closet to be perfect to meet our needs.
My closet is "a dream come true". Of course, I would recommend California Closets to friends and family. ~ Bill & Nancy (Clarence Center, NY)
Buffalo and surrounding areas
My favorite part of being here at California Closets is seeing you, my customer, get as excited as I do during the process of designing the solution, and even more so after the system is installed.
I treat every space as if it were my own, which I believe translates to the fact that much of my work comes from repeat and referral business. After more than 12 years design experience here at California Closets, I have worked with thousands of spaces with varying challenges to overcome.
The key for me, and all the design consultants, is exceeding your expectations. My focus throughout the design process is to ensure your space is maximized to meet your current and future functional needs, while enhancing the appearance and value of your home. With an 82% repeat-referral rate, the highest compliment my customers can give me is a referral of their friends & family.
Thank you for your trust...
Reached $5 million dollar club/ Interests- Golf, Bowling